Privacy policy

PRIVACY POLICY — IMPERIAL SARONGS PTY LTD

 Last Updated: November 2025

Imperial Sarongs Pty Ltd (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store and disclose personal information when you visit or make a purchase from www.imperialsarongs.com.au.

1.     INFORMATION WE COLLECT

We collect:

- Personal details (name, email, phone number, billing/shipping address)

- Payment details (processed securely by Shopify; we do not store card numbers)

- Device and usage information (IP address, cookies, browser type, analytics)

- Order history and customer service interactions

- Behavioural data such as page visits, cart interactions, referral sources

 

2. HOW WE USE YOUR INFORMATION

We use your information to:

- Process, fulfil and deliver orders

- Provide customer support

- Send order updates, shipping emails and customer communication

- Improve website performance, analytics and user experience

- Detect and prevent fraud or suspicious activity

- Send marketing communications if you opt in

3. SHARING YOUR INFORMATION

We may share your personal information with trusted third-party service providers who assist us with the operation of our business, including payment processing, order fulfilment, shipping, email communications, analytics, security, marketing and website improvement.

These third parties are only permitted to use your information to perform services on our behalf and are not authorised to use your information for any other purpose.

We may also disclose your information where required by law, regulation, legal process, or to protect our rights or property.

We do not sell or rent your personal information to any organisation.

We may disclose information if required by law, court order or regulatory authority. 

We do not sell your personal information.

4. Cookies & Tracking Technologies

We use cookies and tracking tools to facilitate your shopping experience and improve our website. You may disable cookies in your browser settings, but this may affect functionality.

5. Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

 6. Electronic Communications

By using our website, you consent to receiving communications from us electronically, such as order confirmations, account notices or, where you’ve opted in, marketing updates.

7.  Security

We take reasonable steps to protect your personal information. However, no online transmission is completely secure.

8. Data Retention

We retain your personal information for as long as necessary for our business and legal purposes.

9. Your Rights

You may request access to or correction of your personal information or ask us to delete it where permitted under law.

10. Changes to this Policy

We may update this Privacy Policy at our discretion. We will post any changes on this page and encourage you to review it regularly.